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Effective Date: October 3, 2026
Hat Refinery ("Hat Refinery," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
Hat Refinery is a trade name operated by Holcomb Creative Enterprises LLC, a Texas limited liability company. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit HatRefinery.shop, communicate with us, request a quote, place an order, submit artwork or other content, or otherwise interact with Hat Refinery.
By using HatRefinery.shop or providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us as well as certain information collected automatically when you use our website.
Depending on how you interact with Hat Refinery, we may collect information including:
If online payment functionality is available through our website, payment information may be collected and processed by a third-party payment processor. Hat Refinery may receive transaction information associated with the payment but may not directly receive or store complete payment-card information.
When you visit HatRefinery.shop, certain information may be collected automatically by our website platform, hosting provider, analytics services, or other technologies.
This information may include:
This information may be used to operate the website, understand how visitors use it, improve performance, detect security issues, measure advertising effectiveness, and improve our products and services.
Hat Refinery may use information we collect to:
We may also use information for other purposes that are reasonably related to the reason it was originally provided.
Customers may provide Hat Refinery with artwork, logos, photographs, graphics, text, trademarks, or other materials in connection with custom products or services.
We may retain these materials as reasonably necessary to:
Customer-provided materials are not sold as personal information.
Submission of artwork or other materials does not transfer ownership of those materials to Hat Refinery except as otherwise agreed in writing. The customer's rights and responsibilities regarding submitted artwork, trademarks, copyrights, and other intellectual property may also be governed by our Terms and Conditions.
HatRefinery.shop may use cookies and similar technologies.
Cookies are small files placed on or associated with your device that can help websites operate, remember preferences, understand visitor activity, and measure website performance.
Cookies or similar technologies may be used for:
Some cookies may be placed by third-party services integrated into the website.
Depending on your location and the technologies enabled on our website, you may be presented with options to accept, reject, or manage certain cookies or tracking technologies.
You may also configure your browser to block or delete cookies. Blocking certain cookies may affect the functionality of portions of the website.
We may use third-party analytics, advertising, or measurement services to better understand website activity and the effectiveness of our marketing.
These services may use cookies, pixels, scripts, or similar technologies to collect information about website visits and interactions.
Depending on the services enabled on HatRefinery.shop, these providers may include services offered by companies such as Google or Meta.
The information collected and processed by third-party services is also subject to those companies' respective privacy policies and practices.
HatRefinery.shop is hosted or operated using services provided by GoDaddy.
As part of providing website hosting, website-building, security, analytics, communications, or related services, GoDaddy may process certain information concerning visitors to our website.
Information processed independently by GoDaddy is subject to GoDaddy's own privacy policies and practices.
Hat Refinery does not control all information that GoDaddy independently collects or processes through its services.
Hat Refinery does not sell your personal information for money.
We may disclose information to third parties when reasonably necessary to operate our business or provide requested products and services.
These third parties may include:
We may also disclose information when reasonably necessary to:
If Holcomb Creative Enterprises LLC or Hat Refinery is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
When products are shipped or delivered, we may provide information such as your name, shipping address, email address, telephone number, and shipment information to shipping carriers or delivery providers as necessary to complete delivery and provide tracking or shipment notifications.
Those providers may process information according to their own privacy policies.
If you choose to receive promotional emails or other marketing communications from Hat Refinery, we may use your contact information to send information about products, services, promotions, events, or company news.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in an applicable marketing email or by contacting us.
Transactional communications concerning quotes, orders, payments, proofs, shipping, customer service, or other business matters are not considered promotional communications and may continue when necessary to complete a transaction or respond to you.
If Hat Refinery offers text-message communications and you voluntarily provide your telephone number for that purpose, we may use your number to communicate with you regarding inquiries, quotes, orders, proofs, pickups, deliveries, or other requested services.
If promotional text-message marketing is offered, consent to receive promotional messages will not be a condition of purchasing goods or services where prohibited by law.
Message and data rates may apply.
You may request that promotional text communications stop in accordance with the instructions provided with those communications.
We do not sell telephone numbers or text-message consent information to third parties for their independent marketing purposes.
We retain personal information for only as long as reasonably necessary for legitimate business purposes, including:
Different types of information may be retained for different periods depending on the nature of the information and applicable legal or business requirements.
Hat Refinery uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or stored in connection with our website.
Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
These may include the right to request:
Not every right applies in every circumstance, and applicable law may permit or require us to retain certain information.
We may need to verify your identity before fulfilling a privacy request.
Hat Refinery will not unlawfully discriminate against an individual for exercising applicable privacy rights.
Privacy requests may be submitted using the contact information listed below.
Texas residents may have privacy rights under applicable Texas law.
Where the Texas Data Privacy and Security Act or another applicable Texas privacy law applies to our processing activities, eligible Texas consumers may have rights concerning access, correction, deletion, portability, and certain uses or disclosures of personal data.
Certain businesses and types of processing may be exempt from some or all requirements of Texas privacy law.
Regardless of whether a particular statutory requirement applies to Hat Refinery, we encourage customers to contact us with questions or requests concerning their personal information.
HatRefinery.shop is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
If we learn that personal information has been collected online from a child under 13 in circumstances where parental consent was legally required, we will take reasonable steps to delete or otherwise appropriately handle the information.
Parents or legal guardians who believe a child has provided personal information through our website may contact us using the information below.
HatRefinery.shop may contain links to third-party websites, social-media platforms, payment services, or other external services.
Hat Refinery is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage visitors to review the privacy policies of third-party services before providing personal information.
Hat Refinery may maintain accounts or pages on social-media platforms.
When you interact with us through a social-media platform, information may be collected or processed by both Hat Refinery and the platform provider.
Your interaction with the social-media platform is also governed by that platform's privacy policies, terms, and settings.
Some browsers and devices provide privacy preference mechanisms such as "Do Not Track" or other opt-out signals.
Because technologies and legal requirements concerning these signals continue to evolve, HatRefinery.shop will respond to legally recognized privacy preference signals where required by applicable law.
You may also manage cookies and tracking through available website privacy controls and your browser or device settings.
Hat Refinery is based in Texas, United States.
If you access HatRefinery.shop from outside the United States, information you provide may be transferred to or processed in the United States or other locations where our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws of your country.
We may revise this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.
When we make changes, the updated Privacy Policy will be posted on HatRefinery.shop and the "Last Updated" date may be revised.
We encourage visitors to review this Privacy Policy periodically.
Questions, concerns, or requests regarding this Privacy Policy or personal information may be directed to:
Hat Refinery
Holcomb Creative Enterprises LLC
Austin, Texas
Website: HatRefinery.shop
Please identify your request as a Privacy Request and provide enough information for us to understand and respond to your inquiry.
This Privacy Policy should be read together with Hat Refinery's Terms and Conditions and any other policies posted on HatRefinery.shop.
If there is a conflict concerning the collection, use, or protection of personal information, this Privacy Policy will govern to the extent applicable.
Hat Refinery
A trade name of Holcomb Creative Enterprises LLC
Austin, Texas
HatRefinery.shop
Copyright © 2026 Hat Refinery - All Rights Reserved.
Custom Trucker Hats & Patches Austin, Texas
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